Data Protection

Data Protection

  1. Legal Basis

1.1. The EU General Data Protection Regulation, the Data Protection Act 2000, and the Data Protection Amendment Act 2018 serve the right to protect personal data. We process your data solely based on legal provisions (GDPR, DSG 2018, TKG 2003).

  1. Basics

2.1. We attach great importance to the protection of your personal data and therefore comply with the applicable data protection regulations. In the following, we would like to transparently explain how we handle your personal data.

2.2. Controller

The controller under the General Data Protection Regulation (GDPR) is:

mycorama 19 Markhoffgasse, 1030, Vienna, Austria

Email: info@mycorama.com

  1. Purposes of Processing

We process your personal data, in particular, for the following purposes:

– Processing your orders and executing the contract

– Ensuring smooth communication with you

– Sending information about products, offers, and promotions (only with explicit consent)

– Compliance with our legal obligations

  1. Type of Processed Data

The personal data processed by us includes, in particular, your name, address, email address, telephone number, and the data generated during your orders with us.

  1. Data Recipients

We only disclose your data to third parties if it is necessary for contract fulfillment or required by law. This includes, in particular, our shipping and payment service providers.

  1. Duration of Data Storage

We store your personal data only as long as necessary for the fulfillment of the stated purposes or as required by law. After the purpose ceases or the legal retention periods expire, the data will be deleted.

  1. Your Rights

You have the right to information about the data stored about you, correction of incorrect data, deletion of data, and restriction of processing. You also have the right to data portability and the right to object to the processing of your data.

  1. Data Protection Officer

You can reach our data protection officer at [Email address of the data protection officer].

We hope to have provided you with a transparent insight into how we handle your personal data. If you have any questions, we are at your disposal.

  1. Contact Form

8.1. To contact you and process your inquiries, we need certain information and personal data provided through our contact form. Your data is used exclusively for processing your request and is not disclosed without your consent. Without this data, it is unfortunately not possible for us to process your inquiries. Your data is transmitted via our own mail server and stored by us.

8.2. Data processing is based on the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit. a (consent) GDPR.

  1. Newsletter

9.1. You have the option to subscribe to our newsletter on our website using the double-opt-in procedure. After registration, you will receive an email asking you to confirm your subscription. Without providing this data, we cannot send you our newsletter. If you no longer wish to receive the newsletter, you can unsubscribe at any time by clicking the unsubscribe link at the end of each newsletter.

9.2. Data processing is based on the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) GDPR.

  1. Online Purchase

10.1. Please note that during the purchase process, we store your personal data such as name, address, email address, telephone number, bank details, credit card number, and your date of birth. We use cookies to simplify this process and to execute the contract later.

10.2. Please note that for your order, address data such as name and delivery address, as well as contact details such as email address and telephone number, may be used for delivery by Österreichische Post Aktiengesellschaft or Hermes Logistik GmbH & Co KG. For card payments, your credit card, debit card, or bank card data will be forwarded to our payment service providers Stripe or PayPal for payment processing. For payments via Sofortüberweisung, your account data will be forwarded to the company SOFORT. Additionally, your mentioned data will be forwarded to our tax consultant to fulfill our tax obligations, who is committed to complying with the applicable data protection regulations. If you need more information about the processors we have commissioned, you can contact us by email at info@mycorama.com.

10.3. Data processing is based on the legal provisions of § 96 para. 3 TKG and Art. 6 GDPR (especially consent and/or necessity for contract fulfillment).

  1. Cookies, Other Tracking Tools, and Web Analysis

11.1. We use cookies, other tracking technologies, and features of the web analysis service Google Analytics and Google Adwords. These technologies allow us to analyze your use of our websites. The information generated is stored on the provider’s servers and is used to make our online presence more user-friendly, effective, and secure. Cookies also help us measure the frequency of page views and facilitate navigation on our websites.

11.2. By using our website, you agree to the use of cookies. You can reject the acceptance of cookies in your browser settings. Please note that the functionality of our website may be restricted if you reject certain technical and/or functional cookies. Some cookies are stored on your end device until you delete them. Information on how to reject or delete cookies can be found in your browser manufacturer’s instructions.

11.3. We collect your IP address but anonymize it immediately by, for example, deleting the last 8 bits. This allows only an approximate localization.

11.4. Data processing is based on the legal provisions of § 96 para. 3 TKG and Art. 6 GDPR (especially consent). As the privacy of our users is important to us, user data is pseudonymized.

  1. Consent and Right to Withdraw

12.1. If we need your consent to process your data, we will only process it with your explicit consent.

12.2. We generally do not collect personal data from minors and are not authorized to do so. By giving your consent, you confirm that you have reached the age of 14 or that your legal representatives have given their consent.

13.3. If you wish to withdraw your consent to the processing of your data, you can send us an email to info@mycorama.com. In this case, your data will be anonymized and used only for statistical purposes without personal reference. The withdrawal does not affect the lawfulness of the data processing before the withdrawal.

  1. Data Security

14.1. We place great importance on the data security of our users and continuously work on improving our security measures. We rely on state-of-the-art technologies and procedures to ensure the protection of your data. We comply with all applicable data protection laws and ensure that we always stay up-to-date with the latest technology. Your data is in good hands with us.

  1. Your Rights

You can contact us at any time if you want information about your personal data. You can reach us at the email address of the controller, info@mycorama.com. You have the right to have your data deleted if there is no legal retention obligation, as well as the right to object to processing. Correction of data and restriction of processing and data portability are also possible. If you have complaints, you can contact the Austrian Data Protection Authority.