Refund Policy

Return Policy:

Our return policy extends for a duration of 30 days. If 30 days have transpired since your purchase, we regret to inform you that we cannot offer a refund or exchange.

To qualify for a return, your item must be unused and in the original packaging, maintaining the condition in which you received it. Additionally, we require a receipt or proof of purchase to complete the return process.

Refunds (if applicable):

Upon receipt and inspection of your return, you will receive an email notifying you of its status. The approval or rejection of your refund will also be communicated. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.

Late or Missing Refunds (if applicable):

If a refund has not been received, check your bank account, contact your credit card company, and then your bank. There is often a processing time before a refund is officially posted. If the issue persists, please contact us at info@mycorama.com.

Sale Items (if applicable):

Refunds are applicable only to regular-priced items; unfortunately, sale items cannot be refunded.

Exchanges (if applicable):

We only replace items in the case of defects or damages. If you need to exchange an item for the same one, please email us at info@mycorama.com and send the item to: 19 Markhoffgasse, 1030, Wien Austria

Shipping:

To return your product, mail it to: 19 Markhoffgasse, 1030, Wien Austria. You are responsible for the shipping costs, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.